Residencial Los Arces

1. Introduction

In this cookie policy, you will find information about the use of cookies and similar devices installed on users' devices. In this regard, it is reported that on our website https://viaagora.com (hereinafter: "the website"), cookies and other related technologies are used (for convenience, all technologies are referred to as "cookies"). Cookies are also used by third parties we have contracted. In the following sections, we provide information about the use of cookies on our website.

Likewise, the use of cookies may be related to the processing of personal data, so we recommend consulting the privacy policy (also accessible from the web platform).

2. About Cookies

2.1 – What is a Cookie? A cookie is a small text file that a website, app, or other platform stores on a computer, tablet, phone, or similar device with information about the browsing. Cookies are necessary, for example, to facilitate navigation and understand how users interact with platforms so they can be improved. They are also very useful for offering advertising based on user preferences, among other purposes. In any case, cookies do not damage the computer or devices.

2.2 – What is a Script? A script is a snippet of program code used to make our website work correctly and interactively. This code runs on our server or on your device.

2.3 – What is a Web Beacon? A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website used to monitor traffic on a website. Various data about you is stored through these web beacons.

2.4 - What is Data? Data is information obtained through the user's terminal equipment via the data storage and retrieval device (cookies or others). The data is personal when it concerns information about identified or identifiable individuals, as defined by Article 4 of the GDPR.

2.5 - What is Terminal Equipment? It is the device from which the user accesses the service, such as a personal computer, mobile phone, tablet, etc., and from which information is obtained.

2.6 - What is the Service of the Information Society? It is any service provided at the individual request of a user, whether for a fee or not, remotely and by electronic means, provided that, for the purposes of this guide, it constitutes an economic activity for the publisher whose provision involves the use of cookies. For example: the provision of an information access service through a website or a mobile application created by a magazine or newspaper, a financial service, an entertainment service, an e-commerce service from an online store, etc.

2.7 - What is a Website? Information society services can be provided by the publisher through a platform, software application, or a website accessed by the user from their terminal equipment. Cookies or storage devices are used in both websites and other types of platforms and applications.

2.8 - Advertising Space – It is a place where the editor anticipates, when programming the website, that advertising for products, images, or services of advertisers will appear. There is a wide variety of advertising spaces or formats, including those integrated into the application, such as banners, skyscrapers, page takeovers, buttons, and text links.

2.9 - Advertising Inventory – It is the sum of all advertising spaces where the editor anticipates that advertising for products, images, or services of advertisers will appear. It is the set of the advertising space offerings of an editor.

3. What information should be provided?

The regulations state that the information provided to users must be clear and comprehensive regarding the use of data storage and retrieval devices, particularly regarding the purposes of data processing. The information must be provided in accordance with the provisions of data protection regulations.

In any case, it must include: (i) definition and generic function of cookies, (ii) information about the types of cookies used and their purpose, (iii) identification of who uses the cookies, (iv) information on how to accept, reject, or revoke consent for the use of cookies, (v) information on data transfers to third countries by the publisher (if data transfers are made), (vi) information about when data is used for profiling, (vii) information about the storage period, (viii) information about the rights of data subjects (in these cases, reference can be made to the privacy policy).

4. Types of Cookies

4.1 Different Types of Cookies Based on the Managing Entity:

1. Own Cookies: These are cookies for which the publisher is responsible, and generally, they are sent to the user's terminal equipment from a device or domain managed by the publisher itself, providing the service requested by the user.
2. Third-Party Cookies: These are cookies for which an entity other than the publisher is responsible, and generally, they are sent to the user's terminal equipment from a device or domain not managed by the publisher but by another entity that processes data obtained through cookies.

It is noted that in cases where cookies are served from a device or domain managed by the publisher itself, but the information collected through them is managed by a third party, they cannot be considered as own cookies if the third party uses them for its own purposes.

4.2 Based on Purpose, Cookies Can be Classified Into:

4.2.1 Technical or functional cookies

These are cookies that allow users to navigate a website, platform, or application and use the different options or services available, including those that the publisher uses to manage and operate the website, enabling its functions and services, such as controlling traffic and data communication, identifying the session, etc. Accordingly, some cookies ensure that certain parts of the website work correctly and that user preferences are remembered. By placing functional cookies, the visit to our website is facilitated. In this way, you do not need to repeatedly enter the same information when visiting our website, and, for example, items remain in your shopping cart until you have paid. Functional cookies are exempt from explicit consent by users.

4.2.2 Preference or Customization Cookies

These are cookies that allow remembering information so that the user accesses the service with certain characteristics that can differentiate their experience from that of other users, such as language, the number of results to show when the user performs a search, etc.

4.2.3 Marketing/Tracking or Behavioral Advertising Cookies

These store information about users' behavior obtained through continuous observation of their browsing habits, allowing the development of a specific profile to display advertising based on it. Therefore, marketing/tracking cookies are cookies, or any other form of local storage, used to create user profiles for displaying advertising or for tracking the user on this website or on multiple websites for similar marketing purposes.

4.2.4 Analysis or Measurement or Statistics Cookies

These are cookies that allow the party responsible for them to track and analyze the behavior of users on the linked websites, including quantifying the impact of advertisements. The information collected through this type of cookies is used to measure the activity of websites, applications, or platforms to introduce improvements based on the analysis of the usage data by users of the service. Through these cookies, information about the use of the website is obtained.

4.3 According to the Activation Period

1. Session Cookies: These are those designed to collect and store data while the user accesses a web page. They are usually used to store information that is only of interest to keep for the provision of the service requested by the user on a single occasion and disappear at the end of the session.
2. Persistent Cookies: are those in which the data remain stored in the terminal and can be accessed and processed for a period defined by the person responsible for the cookie and that can range from a few minutes to a few years.

5. Cookies used

6. What Are Cookies Used For?

The main purpose of using cookies is to make the browsing experience for users comfortable and efficient. They can be used to remember preferences during navigation or for future visits. In addition, cookies are used to improve services and the platform according to individual interests and to offer personalized advertising based on browsing habits.

Furthermore, the information collected in cookies allows for platform improvement through estimates on statistical data and usage patterns (such as the number of visits, most visited sections, time spent on the platform) to understand statistically how users interact with the platform in order to enhance services.

In any case, sensitive information such as passwords, credit card or debit card data, etc., is never stored in the cookies used.

7. Consent

When you visit our website for the first time, we will show you a pop-up window with an explanation about cookies. As soon as you click "Save preferences," you agree to us using the cookie categories and plugins you selected in the pop-up window, as described in this cookie policy. You can disable the use of cookies through your browser, but please note that our website may stop functioning in the same way as if all cookies had been accepted.

7.1 Manage Your Consent Settings

Functional – Always active
Statistics – Default inactive
Marketing – Default inactive

8. Activating/deactivating and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies cannot be placed. Another option is to change your internet browser settings to receive a message each time a cookie is placed. For more information on these options, refer to the "Help" section of your browser.

With regard to browsing the internet, you can disable the use of cookies in the browser, including third-party cookies that have been accepted and later want to be rejected. Below are instructions on how to do this in the major browsers:

• Explorer: https://support.microsoft.com/es-es/kb/278835

• Microsoft Edge: https://privacy.microsoft.com/es-es/windows-10-microsoft-edge-and-privacy

• Chrome:https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=esttp://support.google.com/chrome/bin/answer.py?hl=es&answer=95647

• Firefox: http://support.mozilla.org/es/kb/Borrar%20cookies

• Safari: http://support.apple.com/kb/ph5042.

• Opera: https://help.opera.com/en/latest/web-preferences/#cookies 

9. Your Rights Regarding Personal Data

You have the following rights regarding your personal data:

• You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained.
• Right of access: You have the right to access your personal data that we know about.
• Right of rectification: You have the right to complete, rectify, erase, or block your personal data whenever you wish.
• If you give us your consent to process your data, you have the right to revoke that consent and have your personal data deleted.
• Right to data portability: You have the right to request all your personal data from the data controller and transfer it in its entirety to another data controller.
• Right to object: You can object to the processing of your data. We comply with this unless there are justified reasons for processing.

To exercise these rights, please contact us at protecciondedatos@lviaagora.com. You can also find contact details at the bottom of this cookie policy. If you believe that your rights have been violated, you may file a complaint with the Spanish Data Protection Agency (www.aepd.es).

10. Contact information

For questions and/or comments about our cookie policy and this statement, please contact us using the contact details below:

• COMPAÑÍA GENERAL PROEL SL
• C/ Alcalá, 96 5o Dcha.
• https://www.proelconsultoria.com
• Email: protecciondedatos@proelconsultoria.com

Última revisión: 29/11/2023